https://mafiareturns.com/comm/thread/1478281#post-18902391

This is new. I'll mail Squishy anytime I damn well feel like mailing him.

I'll visit you in admin jail!

Bring me some food 

You really think that's appropriate?  He states clearly he's trying to alleviate his massive workload and you think you're so important you should mail him whenever you feel like it?  How are you that conceded? I understand if you have a billing issue but what else could be that important?

#trollalert

Fuck you Pumba. Learn a new line 

Squishy has a huge workload and a team of volunteers to help. He needs to be able to focus on coding the new GUI and any other technical issues. He will billing and coding (bug) issues. You are no more important than anyone else so step the fuck down. You have got to be one of the most entitled people that (don't) play this game. User complaints, such as the ones you dump on him whenver you can, only slow the progress of the new GUI/known issues down.

If you have an issue that HelpDesk cannot help you with or a complaint about a particular member of the volunteer crew then contact an administrator. The policy that you are complaining about has been addressed on the DIRECTORY page for a NUMBER of years, see below:

Source: https://mafiareturns.com/news/directory.php

 

Staff

	User Name	Status
	enkindle	The Plumber
	Squishy	Coder
	Syn	Administrator
	Toby-	Administrator
	BillyBathtub	Creative Director
	House	DiceBetMaker
	AdminTeam	Mailbox
	Bunneh	Right Hand Man
	Telkin	HelpDesk
	FrankieFigs	HelpDesk
	LG	HelpDesk
	mario	Coder
	Warrior	HelpDesk
	Chaotic_Osprey	Staff

This directory is a listing of everyone on the administrative staff. Most of these people are available to help answer your questions about MafiaReturns and all aspects related to the game. However, in order to expedite the resolution of your issues, please observe the following:

All questions regarding game play, features, account activity, problems with normal functions of the game, user harassment, rule clarification and other issues should be sent in a mobmail to HelpDesk. Everyone on the directory is able to read HelpDesk mail and your issue will be resolved or forwarded to the appropriate administrator for review in a timely manner.

There is a good possibility that your question is answered in the tutorial or in the HelpDesk FAQ.

For the tutorial, click here.

For the HelpDesk FAQ, click here.

All questions regarding posting errors, posting guidelines, or requests for post/thread deletion can be sent to HelpDesk, or to the Moderator or Forum Monkey should they be online.

If directed by an Assistant, or if your issue requires the assistance of a developer or coder, please contact the Chief Assistant with your issue. He will review the issue and either resolve it, or direct your concern to the appropriate coder or developer.

The coders and developers should NOT be mobmailed with help questions at any time. If you require the assistance of a coder or developer for any reason, your request MUST be sent to the Chief Assistant.

WHEN IN DOUBT, MAIL HELPDESK. If the Assistants are unable to resolve your grievance, it will be forwarded to the appropriate personnel.

For a more in-depth look at roles and access, see the following:

Coder: These people work directly with game code and internal mechanics. Coders are not to be mobmailed with game questions. The only questions to be directed to coders are bugs that occur because of coding. Coders DO have database access. They can see all account information.

Administrator: These people has access to mail sent to/from Helpdesk, dupe checking information, current/previous account information, ability to DD/ban/jail/demote users, and vote history. Administrators DO NOT have database access.

Assistant: Oversees Helpdesk. Has same access as Helpdesk. These people can read all mail sent to/from Helpdesk, moderate forums and the ability to jail users. These people DO NOT have access to game sensitive information. Assistants DO NOT have database access.

Helpdesk: These people can read all mail sent to/from Helpdesk, moderate forums and the ability to jail users. These people DO NOT have access to game sensitive information. Assistants DO NOT have database access.

Moderator/Forum Monkey: These people peruse the forums on a regular basis to make sure that all threads are posted in their proper and designated spaces, and to ensure that all posts are posted in accordance to game rules and decorum. They routinely delete old and inactive threads, repeat postings, mistakes, and misposts. These people DO NOT have access to game sensitive information. Moderators/Forum Monkeys DO NOT have database access.

 

Just like with any other company there are different levels of customer service for the needs of the clientele. Most everything that you have had issues with in the past and will (no doubt) have in the future can be handled by HelpDesk including your ongoing complaints about deleted threads and now locked threads. You do not order from Amazon or eBay and go directly to the top because your delivery was an hour late. You do not go to Bill Gates because you are upset you have to reboot your computer to install an update.  Petty examples, but exactly what you are known for.

Mailing our dear Sqishmeister with your complaints about another player being rude to you, a thread or post being deleted, or in regards to the wrong people being in bold and italics will only take his attention away from the important things. 

I have you have a fantastic day and don't forget to wash your hands. It's a scary world out there.
 

Who is Iris?

Who is Iris? 

Yeah Toby. I have a huge work load too. It rules out boredom. Like I said I will mail Squishy when I want too. If he answers great. If he does not great.