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I am dropping my hours to 50 hours per week. Currently, the bulk of my time is spent helping users, which leaves little to no time to advance the game. I will be splitting my time to 25 hours a week of when I am available for public issues. The remaining 25 hours a week goes towards when I will be out of contact working on the game.
Between the hours of 17:00 and 22:00 M-F, I will be answering mails that come through HelpDesk. I will be unavailable any hours outside of this time space.
If you mail Squishy with HelpDesk subjects, the mail will be forwarded to HelpDesk, thus severely lengthening the time to get a reply.
For the fastest answers, please mail HelpDesk directly. It is staffed with multiple people with very little queue ahead of your mail. If you mail Squishy directly, it is staffed by one person, with a very large queue. Please only mail Squishy if it is a code related issue, or can only be handled by Squishy.
IzzyCreamcheese on Lounge/IRC is my personal name, and will not be answering any questions that are game related regardless of the time or day.
The level of expectations by users for me to be on the clock 168 hours a week is unattainable. HelpDesk *IS* staffed 168 a week, however. Please utilize their fabulous services for the most timely response.
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