Helpdesk only works if it is a stress free environment that the volunteers enjoy doing. I have long shielded them from all of the crackpot accusations against them, their integrity, their intentions and their reputation.  No, morty did not read your mail to find out about X or Y.  It is impossible for him to see mails.  No, Scarin did not look up your stats for a friend before they took a shot on you.  It is impossible for her to see stats. No, whitey did not see your back alley thread.  It is impossible for him to find your back alley threads.  No, Spike did not bust your incog.  It is impossible for him to see your past characters or anything identifiable of past accounts. These accusations absolutely crush me inside.  I know sometimes its easier to tell yourself that some staff member is doing something nefarious, than to think that maybe your friend betrayed you, or that you were not as careful as you had thought.

These accusations eat at me every week when they are thrown in my face.  The very people who go out of their way to help you, are being thrown under the bus every time something doesn't go the way a user wants.  When staff members started to die because of admin actions, coupled with users saying staff accounts should never have a playing account made me realize that it's simply not worth it.  I would rather field all the helpdesk messages myself, than to continue to put these good people through the wringer.

However...

After multiple conversations with numerous parties (both staff and player), we have concluded that Helpdesk is a necessity and should come back with but a few revisions. 

Helpdesk will no longer be able to -
Admin Wack
Admin jail
Remove forum threads or posts

Helpdesk will be able to -
Answer mails sent to Helpdesk  
Temporarily suspend accounts that break site rules (a notification will go out in #divinelunacy whenever this happens) while waiting for an Assistant or an Admin to deal with the issue. (Suspending an account will disable the account, the suspended account will only be able to see the reason why it was disabled and nothing else)
That is it, they will not be able to see or do anything else.

While Helpdeskers already had limited abilities before they have been further restricted to help satisfy the tinfoil hat committee. All future complaints regarding Helpdesk/staff members should be directed to Bunneh who is in charge and responsible for the staff team.

Complaints sent to Squishy/IzzyCreamcheese/enkindle will not be acknowledged by them and simply forwarded to Bunneh.

Mistreatment of staff, or killing staff's playing accounts as revenge for admin actions will result in the immediate death and banning of the person and/or group responsible.