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| Help diagnosing random log outs. | Started by: Squishy on Mar 25, '17 03:43 |
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I am trying to get a feeling of what situations are causing random log outs. If you get random logged out, can you post in this thread and mention the following: Roughly how long since you were last active. Did you close any MR windows during that time? Did you login on another device or a different browser during that time? Was this on an IP that would stay the same (desktop on lan, or phone/tablet connected via wifi, NOT a phone via 3g/4g)? Any other relevant information that you think may be helpful. Thank you for your help. |
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Roughly how long since you were last active. I've had it happen before when I was active like 30s to 1min before it, then I tried to press and it logged me out Did you close any MR windows during that time? I don't think I closed any tabs, though I may have clicked one a different tab than the one I was on. Did you login on another device or a different browser during that time? Nope, just lots of chrome tabs open as usual Was this on an IP that would stay the same (desktop on lan, or phone/tablet connected via wifi, NOT a phone via 3g/4g)? Desktop on LAN so same IP Any other relevant information that you think may be helpful. I think it might have to do with the recent login changes to be with the 3 hrs and such, though I'm not sure |
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| Reply by: Chocola at Mar 25, '17 03:47 | |
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I get logged out every 3 hours. I think the 3 hours isn't not getting reset via code by actions. I think you might have it as a running timer. I play on both a Phone and a Desktop, when I log on my phone it appears I'm granted another 3 hours. So I can keep resetting the 3 hours and not get logged out if I log on my phone then continue playing on my Desktop. |
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| Reply by: Technical at Mar 25, '17 04:05 | |
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As far as closing any tabs for MR not that I was paying attention to but don't think so. I can be in the middle of clicking stuff and bam logged out screen appears. Has happened a few times today, and just actually not long before you posted this thread. ^.^ Same IP same laptop. Didn't login on my phone nor another browser, just using chrome. It is just random, and hadn't noticed any pattern of time. |
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| Reply by: RosabellaCorti at Mar 25, '17 04:08 | |
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Going by what other users say though I think what I have described can be considered false. Maybe this is only in my head. I haven't been paying attention but I will now. :) |
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| Reply by: Technical at Mar 25, '17 04:08 | |
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| I have noticed it happens to me when I say leave my house and am not on my wifi. Basically the switching of services. | |
| Reply by: Erin at Mar 25, '17 04:33 | |
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Roughly how long since you were last active. - Possibly a min or so.. if that. No longer then a petty crime. Did you close any MR windows during that time? - Nope, only tend to ever have one up at a time. Did you login on another device or a different browser during that time? - Nope, not on this occasion. Was this on an IP that would stay the same (desktop on lan, or phone/tablet connected via wifi, NOT a phone via 3g/4g)? - Yep, my usual virgin media IP add. Any other relevant information that you think may be helpful. Yeah, I know exactly which of my login times it would have been.
I would have logged in at 19:54 normally. Then the 23:31 login was where it had logged me out. If I'm not mistaken I'm sure I was jail busting at the time too so.. doubt it'd have been anything longer then 30seconds or so. |
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| Reply by: KyloRen at Mar 25, '17 13:26 | |||||||||||||||||||
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Roughly how long since you were last active. Did you close any MR windows during that time? no no yes desktop |
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| Reply by: Bitanga at Mar 25, '17 15:18 | |
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I don't have a clue why it logged me out. I was doing my normal clicking on pretty much everything. All of a sudden Logged out. I didn't change IPs, I was on my desktop, Never logged in on my phone so Approximately 1 Hour 42 Minutes it auto logged me out for whatever reason. |
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| Reply by: Technical at Mar 25, '17 15:53 | |||||||||||||||||||
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Less than 5 minutes since last active No windows got closed but I do have a second screen open. Switched tabs on chrome (Youtube went full screen) Laptop on wifi, I'm on IRC and didn't ping out so...everything should be fine.
Honestly I would just roll back that 3 hour logout update. If it was for the good of posting........write the rough draft in word or google docs. |
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| Reply by: Keypunch at Mar 25, '17 20:07 | |
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Had one there while on desktop, active <2 minutes before, no change of IP etc etc. What I did notice was it was very close to being exactly 3 hours (couldn't be sure to the minute, but it'd be close to it) since I would have been last active on my phone while out and about earlier. Not sure if this might be something happening in other cases, but said I'd mention it just in case it's relevant. |
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| Reply by: TsuDhoNimh at Mar 25, '17 20:44 | |
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I've sent enkindle a few mails as its happened to me, but just a general overview; haven't been switching devices or connections and generally click around every few seconds. |
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| Reply by: TheDonBot at Mar 25, '17 20:51 | |
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I believe I was idling for a max of five minutes. I did not close any MR windows or any other tab I have open during this time. Did not log in from any other browser or device. I'm on a laptop connected to wifi. This is the first time it has happened to me today but other than that there is no other information I could give. |
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| Reply by: Shantelle at Mar 25, '17 23:42 | |
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Same again with the 00:17 log in.. I was just clicking. Didn't click for about 30seconds.. haven't switched tabs or got more then 1 MR tab up. Went to press jail.. and it had logged me out again. Pop-up came up to log back in.. just like the last 2 times. This is the second logout today.. I PM'd you on IRC when it happened the time before this Squishy if you take a look at the PM logs. (this was after our chat this early afternoon when i sent you the screenie etc) |
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| Reply by: KyloRen at Mar 26, '17 00:22 | ||||||||||||
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just happened to me I was writing a reply to a mail and when I hit send I was logged out Roughly how long since you were last active. - was about 30 seconds as typing a mail Did you close any MR windows during that time? no Did you login on another device or a different browser during that time? no Was this on an IP that would stay the same (desktop on lan, or phone/tablet connected via wifi, NOT a phone via 3g/4g)? yes Any other relevant information that you think may be helpful. no |
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| Reply by: StripheGotti at Mar 26, '17 04:54 | |
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Just moments ago was in the game chat actively typing hit send and no message went through, so opened another tab and it had me log back in and worked fine after that. Today it had been doing that with the chat not sending messages but just thought it was chrome and rebooted the brower. |
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| Reply by: RosabellaCorti at Mar 26, '17 06:37 | |
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Roughly how long since you were last active. Less than 3 minutes. Did you close any MR windows during that time? No. Did you login on another device or a different browser during that time? No. Was this on an IP that would stay the same (desktop on lan, or phone/tablet connected via wifi, NOT a phone via 3g/4g)? On my laptop and home wifi network. |
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| Reply by: Lillith at Mar 26, '17 11:02 | |
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Idling about 10 minutes on the desktop, changed tabs, no closed browser etc. Kicked off. |
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| Reply by: Bitanga at Mar 26, '17 17:49 | |
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| Just happened to me on mobile phone, chrome with Wifi connection. Opened a message and as soon as i was hitting "Send reply" i got the Log in tab. No inactivity between those or closing tabs or locking phone down or anything alike. | |
| Reply by: oRagnar at Mar 26, '17 21:47 | |
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jsut happened on my laptop... I clicked to look at a profile, looked in IRC for barely a minute, went back to click on mails and it had logged me out. |
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| Reply by: mouseycop at Mar 27, '17 03:34 | |
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